Bulk messaging is the dissemination of large numbers of SMS messages for delivery to mobile phone terminals. It is used by media companies, enterprises, banks and consumer brands for a variety of purposes including entertainment, enterprise and mobile marketing.
Voice SMS are pre-recorded voice messages to a mobile or landline networks across the country. Voice Calls are completely automated process hence no operators or dialer is need to process the calls.
Interactive Voice Response IVR stands for Interactive Voice Response. It is a technology that allows a pre-recorded voice to interact with humans through the use of voice and DTMF tones input via the keypad.
Whenever a call is placed on a miss call number, the call gets disconnected and the data is made available to you for your agents to call back on the number or, you may even send a trigger-based SMS to your callers5 Important Benefits of Missed Call Service That You Do Not Know!
Toll free numbers are particularly common for customer-service calling. Toll free service has traditionally provided potential customers and others with a free and convenient way to contact businesses. Wireless callers, however, will be charged for the airtime minutes used during a toll free call unless they have an “unlimited calling” plan.
Customers can also send text messages to toll free numbers, so long as those numbers are “text enabled,” and businesses can send texts in response.
It allows businesses to easily interact with customers by using tools to automate, sort, and quickly respond to messages. For example, you can save and reuse messages you frequently send, and use these “quick replies” to answer common questions more effectively.
It allows businesses to easily interact with customers by using tools to automate, sort, and quickly respond to messages. For example, you can save and reuse messages you frequently send, and use these “quick replies” to answer common questions more effectively.
A long code is a 10 digit phone number used for communication between two or more individuals. Long codes have the advantage of being more recognizable than a short code, and their main advantage is that the same number can be used for both calling and texting.
A short code is a special 5 or 6 digit telephone number that’s shorter than a full phone number. Short codes are used to send and receive SMS and MMS messages to and from mobile phones.
WHATSAPP AUTOMATION is a collection of APIs that interact with WhatsApp messenger running in an Android emulator, allowing developers to build projects that automate sending and receiving messages, adding new contacts and broadcasting messages multiple contacts.